Digital Skills lessons

Book online UX Design lessons

UX (User Experience) Design is about making products genuinely easy, useful and satisfying to use. It starts not with screens but with people — understanding real users, their goals and frustrations — and then shaping the entire journey around them so the product just makes sense. What you'll learn: You'll learn to research users through interviews, surveys and observation, and turn what you find into personas and clear problem statements. You'll map user journeys and flows to see every step someone takes and where they get stuck, structure information so people can find things (information architecture), and sketch and wireframe solutions. You'll build prototypes and run usability tests — watching real people use your design and fixing what confuses them — then iterate. You'll justify design decisions with evidence rather than opinion, and collaborate with UI designers and developers to ship the result. Tools & technologies: Figma for wireframing and prototyping, plus research and testing methods (interviews, usability testing, journey mapping) and tools for surveys and synthesising notes. Real-life scenarios: • Interview users to discover why they abandon a signup form, then redesign it so they finish. • Map the full journey of ordering food in an app and remove every confusing or slow step. • Test a prototype with real people and fix the problems before a single line of code is written. • Reorganise a clinic's booking flow so patients can book an appointment in under a minute. • Redesign an app's navigation so users stop getting lost and find features easily. • Turn vague feedback ('it's hard to use') into specific, prioritised design improvements. Career paths: UX designer, product designer, UX researcher, or interaction designer. Who it's for: Empathetic problem-solvers, people moving into product or design, and founders who want to build something people genuinely love using.

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