Help center
How can we help?
Answers about booking lessons, choosing a tutor, payments, exams, and getting started.
About RootedLearn
What RootedLearn is, what we teach, how much it costs, and how to get started.
RootedLearn is an online tutoring platform that connects families and learners with vetted tutors for live, one-to-one online lessons. It covers school subjects, exam preparation, and languages for learners in Nigeria and the diaspora, from Pre-School to A Level.
We tutor core academic subjects — Mathematics, Physics, Chemistry, Biology, English and more — plus exam preparation for UTME/JAMB, WAEC/NECO, IGCSE/GCSE, Common Entrance, IELTS, TOEFL, SAT, GRE and GMAT, and languages including French, Spanish, Yoruba, Igbo and Hausa.
Lesson pricing depends on the subject, level, and lesson package you choose, and the full cost is shown clearly before you pay — there are no hidden fees. Families in the diaspora can pay in their local currency.
Yes. Every tutor is vetted before they can teach: we check their qualifications and certificates, and each tutor must pass a subject-based assessment proving their knowledge of every subject they teach. You then choose from recommended, verified tutors after booking.
Yes. RootedLearn offers structured online preparation for Nigerian exams including UTME/JAMB, WAEC and NECO, as well as international exams such as IGCSE/GCSE, IELTS, TOEFL and SAT — with a clear schedule and progress reports after every lesson.
Yes. RootedLearn is built for Nigerian families at home and in the diaspora. Lessons are online and scheduled around your time zone, and we offer heritage language lessons in Yoruba, Igbo and Hausa for children growing up abroad.
Lessons are live, online and one-to-one, so each session is focused entirely on the learner’s goals, pace and level.
Create a free account as a parent or guardian, or as a learner booking for yourself. Tell us the subject, level, schedule and goals, pay securely, then choose from the recommended tutors we match to you. You can follow every lesson, report and payment from one place.
Parent / Guardian FAQs
For families managing learner profiles, lesson bookings, tutor selection, payments, and progress.
Share the learner details, class or level, subject, learning goal, preferred schedule, lesson duration, and tutor preference. After payment, RootedLearn recommends tutor options for you to choose from.
Tutor selection happens after payment. RootedLearn recommends available tutors based on subject fit, learner level, schedule, and your stated preferences.
Yes. Progress can be followed through lesson calendars, tutor reports, shared materials, assignments, support updates, and lesson activity records where available.
Contact support with the booking details and your concern. RootedLearn can review tutor fit, lesson history, feedback, and the next best support option.
Email hello@rootedlearn.com, call 07061089917, or message +234 706 108 9917 with your name, learner details, subject, lesson date, and booking reference if available.
Learner FAQs
For learners joining online lessons, preparing for sessions, using materials, and asking for help.
Use the lesson link or classroom access shared through your booking or account experience. Join with a suitable device, good internet connection, and a quiet learning space.
Have your notebook, lesson materials, assignments, questions, and any topic you want to review ready before the session starts.
Yes. Learners are encouraged to ask questions, explain what feels unclear, and share where they need more practice.
Materials and assignments may be shared by your tutor through the lesson experience or support channels connected to your booking.
Tell your parent, guardian, or RootedLearn support as soon as possible. Support can review the lesson details, schedule, and available next steps.
Tutor FAQs
For tutors applying, completing profiles, preparing lessons, reporting progress, and following platform standards.
Share your profile information, subjects taught, teaching levels, availability, credentials, verification details, and a short summary of your tutoring experience.
RootedLearn may review profile completeness, subject expertise, availability, qualifications, certifications, verification documents, communication quality, and safeguarding readiness.
Tutor recommendations may consider subject fit, learner level, schedule, teaching preference, availability, profile quality, and review status.
Tutors may be expected to submit accurate lesson reports, share useful materials, note learner progress, and recommend next steps or practice work.
Tutors should arrive prepared, communicate respectfully, protect learner privacy, maintain professional boundaries, and use RootedLearn tools appropriately.
Still have a question?
Our team is happy to help — usually within a few hours.